Operational Excellence — Best Practices

Design Principles

• Perform operations as code (IaC)
• Make frequent, small, reversible changes
• Refine operations procedures frequently
• Anticipate failure
• Learn from all operational failures

Key AWS Services

• CloudFormation — IaC
• Config — compliance
• CloudWatch — monitoring
• CloudTrail — audit
• X-Ray — distributed tracing
• Systems Manager — operations management