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AWS Support

Plans​

  • Basic (ฟรี) — 7 core Trusted Advisor checks, Personal Health Dashboard
  • Developer — Business-hours email, ≤24h general, ≤12h system impaired
  • Business ($100/mo+) — 24/7 phone/email/chat, full Trusted Advisor, ≤4h production impaired, ≤1h production down
  • Enterprise On-Ramp — Pool of TAMs, ≤30 min business-critical
  • Enterprise ($15K/mo+) — Designated TAM, Concierge, ≤15 min business-critical